Hawaii is a very special place, due in large part to its remoteness. A consequence of this is that shipping is expensive, but we've found that the most efficient and cost effective method is through USPS medium flat rate box. Including packing materials, our flat rate is $15.
In order to make sure that your chocolate does not melt on its way to you in the summer months, we will pack your order with ice packs and insulated packaging at no additional charge. Also during summer months, we try not ship over the weekend in order to ensure our chocolates to you as quickly as possible, so orders placed after 12pm noon on Tuesday will be held to ship the following Monday. If you purchased the chocolate as a gift, we recommend letting recipients know that a meltable gift is on the way to make sure chocolate is not left outside for long periods of time.
Unfortunately, we can not accept returns on our chocolates for obvious reasons (tampering, etc). If your chocolate arrives melted or damaged, we'll replace the order at no cost. Shoot us an email through our Contact Us page and we can discuss how to make it happen.